What is lamination?
Lamination is a film coating over both sides of your prints. This gives the items a different effect and increased durability. We have Matt, Gloss or Velvet options.
What are the methods of payment?
All orders are paid through PayPal payment through the website. Paypal also enables you to pay by credit/debit card even if you don’t have a Paypal account.
When will I receive my order?
You will receive your order 5 working days after artwork approval if before 5pm Monday to Friday.
If you require a faster delivery, we can arrange it. There would be some extra charges for this service.
How do I send my artwork?
You can also upload artwork in your account area after placing the order. If you do choose to e-mail your artwork over instead, simply place the order online without uploading artwork, then once you have your reference number just e-mail the artwork to firstname.lastname@example.org with the reference number and we will e-mail back a proof for approval.
How do I place an order?
The easiest way to order is simply through the website.
- Select the product you want from the menu.
- Choose the specifications you require and click on the price to add to the basket.
- Click on the basket icon when you have added all products and upload your artwork for proofing. (If your artwork isn’t quite ready you can upload it in your account area afterwards or email it to email@example.com
- Proceed to payment.Your payment is secure through Paypal.
The benefit of your account is that you can upload and approve artwork you can re-order at the touch of a button and keep track of all your invoices through your online account.
What if I am unhappy with my order?
In the unlikely event you are unhappy with your order, just e-mail the details with your order reference number to firstname.lastname@example.org and we will endeavor to make sure your issue is resolved swiftly, and to your satisfaction.
Is VAT included in the price?
NO. VAT is not currently included in our prices.
Can I order different quantities or sizes ?
Yes, Use the Request a Quote form for your bespoke order.
We want to make ordering your prints as simple as possible so we have the most popular items available. Therefore,we are unable to offer any bespoke quantities or sizes within our quick turnaround times.
What is GSM?
GSM stands for Grams per square metre and relates to the weight of the paper. I.e. 150gsm is a paper, 250gsm is a very thin card and 350gsm is a thicker card similar to a post card.